Addiction is a harm collateral to game. Eventually, it made a bad publicity to this type of entertainment. However, it is a totally avoidable consequence by an active prevention in benefit of both parties: the enterprise, as well as the client, each perpetuating their activity.
ADICTEL answers to 100% of your prevention needs. Our organization is on your side, efficiently supporting your clients, your establishments and positively communicating on your behalf with the institutions and media.
We put at your disposal tools that have proven themselves:
AUDIT & ADVICE Studies and advice for issues concerning the compulsive use of product and services. Achievement of the specifications. Files with functional and technical conceptions. Implementation within the enterprise. Monitoring and Training.
95% of the operators have chosen ADICTEL.
Supporting model convinced a large number of operators, as it can be perfectly integrated within the casinos, without interfering in the already thick organization of these establishments. We work without self complacency and the service is completely free for all gamblers, no matter their location.
Management of media relations Media relations integrated service for issues connected to consumer protection.
CALL CENTER Available from the IC CENTREX platform and from the ADICTEL service representatives. Possibility of Full Service round the clock.
SERVICE CONSUMERS â€“ CUSTOMER RELATIONS Listen to and support of sensible customers. Seizure, case Rules, web reporting and statistics in real time.
WEB TECHNOLOGY Creation, integration of CRM tools dedicated to the management of sensible clients relation. Conception of applications and websites. SEO and E Marketing.